We are committed to providing a convenient and comprehensive shopping experience. Therefore, the delivery of large items such as outdoor furniture and heavy plants is subject to a clear policy that ensures safe and fast delivery.
Secure and Durable Packaging: All large items are securely packaged to ensure their protection during transit. We use high-quality packaging materials to prevent any damage or loss that may occur during shipping.
Reliable Delivery Companies: We partner with professional delivery companies specializing in transporting large items to ensure your order arrives at your specified address safely and on time.
Home Delivery Service: We offer home delivery within Riyadh and other cities in the Kingdom. Our team will deliver the items right to your doorstep. For furniture, assembly services are also available upon request.
Delivery Fees: Delivery fees vary depending on the size and weight of the items, as well as the geographical distance. Upon completion of your purchase, the delivery fee details will be displayed on your final invoice.
Delivery Times: We strive to deliver large items as quickly as possible. After completing your purchase, we will confirm the delivery date with you. Delivery typically takes 5 to 7 business days. In case of any delays, our customer service team will notify you immediately.
Track your shipment: You can track your shipment status through your account on the website or by contacting customer service. We keep you informed about the location and estimated arrival time of your order.
We are committed to providing the best delivery service to our customers to ensure their complete satisfaction with their shopping experience. If you have any questions or wish to change the delivery date, please don't hesitate to contact us for assistance.
